Privacy Policy

Ambre Maison (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you visit our website, contact us, subscribe to updates, or place an order.

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name
• Order information — billing details, shipping address, and purchase history
• Communications — messages sent through contact forms, email, phone, or WhatsApp
• Website usage data — IP address, browser type, pages visited, and device information
• Marketing preferences — if you subscribe to emails or alerts

We use personal information to:

• Process orders and provide quotes
• Respond to inquiries and customer support requests
• Send order updates, shipping information, and service notifications
• Send marketing communications if you have opted in
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations

We do not sell your personal information. We may share data with:

• Service providers — such as payment processors, shipping carriers, email platforms, and hosting providers
• Legal requirements — when required by law or to protect our rights
• Business transfers — in connection with a merger, sale, or restructuring

All third parties are expected to handle data securely and only for authorized purposes.

Our website may use cookies and similar technologies to improve functionality, remember preferences, and analyze traffic. You can control cookies through your browser settings.

Some analytics or advertising tools used by Shopify or integrated apps may collect usage data according to their own policies.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing emails using the unsubscribe link in any message
• Disable cookies in your browser

To make a privacy request, contact us using the details below.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

For privacy-related questions or requests, contact us:

• Email: ambremaisonofficial@gmail.com
• Phone: +971 55 709 1799
• Address: Sheikh Rashid Bin Abdul Aziz Street, Ajman, UAE