Return & Refunds
Buy With Confidence.
We accept returns within 7-14 days of delivery for unused items in original packaging. Your satisfaction is our priority.
Easy return process
Quality guarantee
Helpful customer support
Fair and transparent
Frequently Asked Questions
What is your return policy?
We accept returns within 7-14 days of delivery for unused items in original packaging. Contact us to initiate a return.
How do I return an item?
Contact us at ambremaisonofficial@gmail.com or +971 55 709 1799 with your order details. Our team will guide you through the return process.
Can I return items bought with Cash on Delivery?
Yes. Returns are accepted for all orders, including those purchased with COD, as long as they meet our return criteria.
What if I receive a damaged or defective item?
Contact us immediately if you receive a damaged or defective item. We'll arrange for a replacement or refund promptly.
How long does it take to process a refund?
Once we receive and inspect your return, refunds are typically processed within 5-7 business days.
Who pays for return shipping?
Return shipping costs depend on the reason for the return. Contact us to discuss your specific situation.